Banner Default Image

Salesforce Technical Consultant

Back to job search

Salesforce Technical Consultant

  • Location:

    London

  • Job type:

    Contract

  • Contact:

    Freddie Davies

  • Contact email:

    f.davies@tech-ohana.com

  • Contact phone:

    44 7893921179

  • Published:

    21 days ago

  • Expiry date:

    2024-12-12

TechOhana is thrilled to partner with a specialised boutique Salesforce consultancy to bring an exciting project to life in the telecommunications space. We are looking for aSalesforce Technical Consultantto join this high-impact initiative on a 6-month contract, providing cutting-edge solutions to enhance business performance and customer experience.

Rate: £500 per day (Outside IR35)

Location: Remote (Adhoc Travel to London)

What You’ll Be Doing:In this role, you will work closely with the end client’s internal teams to design, implement, and optimise Salesforce solutions across multiple clouds. You’ll play a key part in unlocking the full potential of Salesforce for this organisation, focusing particularly on Data Cloud, E&U Cloud, and Service Cloud Voice. Leveraging your technical expertise, you will:

  • Deliver seamless

    Data Cloud

    implementations for real-time insights and analytics, helping the client leverage their data assets to drive business decisions.

  • Utilise

    E&U Cloud

    to support the client’s industry-specific needs, tailoring solutions that enhance customer engagement and operational efficiency.

  • Ideally, apply your skills in

    Service Cloud Voice

    to improve customer service capabilities through streamlined telephony integration and intelligent automation.

Experience Required:

  • Familiarity with the unique needs and challenges within the

    telecommunications industry

    is a significant asset, particularly in enhancing customer support, field service, and operational scalability.

  • Experience translating complex telecom business requirements into efficient Salesforce solutions that optimise customer and field service.

  • Salesforce certifications relevant to the role (e.g.,

    Salesforce Certified Data Architect,

    E&U Cloud Specialist) would be advantageous.

  • Strong skills in

    Apex, Lightning Web Components (LWC), and Salesforce integrations

    for configuring and customising Salesforce to meet client needs.