Salesforce Developer

Salesforce Service Cloud Developer

LocationRemote (UK-based) -Must be able to travel on short notice

Rate£500–£600 per day (Inside IR35)

Length- Rolling contract

TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment.

Key Responsibilities

• Design, develop and implement robust Service Cloud functionality that meets global business requirements

• Build custom components and automation using Apex, LWC, Flows and Process Builder

• Develop and maintain case management features, Omni-Channel configurations and agent console enhancements

• Work closely with architects, testers and stakeholders in agile delivery cycles

• Support integrations with third-party systems via APIs and middleware tools

• Ensure best practices in code quality, performance optimisation and platform scalability

Key Requirements

• Strong experience delivering Salesforce Service Cloud solutions at scale

• Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools

• Deep knowledge of Omni-Channel, Knowledge Management and Case Routing

• Familiarity with Agile methodologies and DevOps tools for Salesforce deployments

• Salesforce Platform Developer I certification required (Service Cloud Consultant preferred)

• Excellent communication and problem-solving skills, able to work independently and as part of a wider team

If you're looking to bring your Salesforce development skills to a world-leading E-commerce brand and be part of a transformative, global initiative, we’d love to hear from you.

Ef.witham@tech-ohana.com