About the job
Role: Salesforce Administrator
Location: United States (Remote)
Salary: Up to $100,000
TechOhana has recently partnered with a leading end user in the retail space that is looking to expand on their Salesforce team and with that they are looking to add a Salesforce Administrator to their team. This client of ours is committed to delivering top notch customer experience and ensuring that they have seamless internal processes that are effective as possible.
We are looking for a skilled Salesforce Administrator who will play a pivotal role in maintaining and enhancing their Salesforce environment. As a Salesforce Administrator, you will work closely with cross-functional teams to configure, customize, and optimize Salesforce to meet the specific needs of their organization. You will be responsible for ensuring data accuracy, user support, system integrations, and continuous improvement of their Salesforce platform.
Key Responsibilities:
Collaborate with various departments to gather requirements and implement Salesforce enhancements
Customize Salesforce to meet business process requirements
Maintain data integrity, data quality, and data security in the Salesforce platform
Create and manage reports and dashboards to provide insights and analytics
Train and support end users to maximize their efficiency with Salesforce
Configure and maintain Salesforce integrations with other business-critical applications
Stay up-to-date with Salesforce best practices and updates and implement changes accordingly
Troubleshoot and resolve issues related to Salesforce and its integrations
Assist in the design and implementation of automation processes using Salesforce automation tools
Qualifications:
Bachelor's degree in a related field or equivalent work experience
Salesforce Administrator Certification (ADM201) is required
Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce features, functionalities, and best practices
Proficient in data management and data security within Salesforce.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills to interact with end users and cross-functional teams
Ability to work independently and manage multiple tasks and projects simultaneously
Knowledge of Salesforce Lightning and experience with Lightning App Builder is a plus
Experience with Salesforce CPQ, Einstein Analytics, or other Salesforce-related technologies is a bonus