Salesforce Business Analyst

Role: Salesforce Business Analyst

Rate: £600.00 P/D (Outside IR35)

Location: Hybrid (1 Day a week in Manchester)

Length: 5 Months Initial

TechOhana are working with a well-established retail brand currently scaling their Salesforce platform as part of a multi-phase transformation programme. They’re looking for a contract Salesforce Business Analyst to join for the next phase of delivery, helping bridge the gap between technical teams and business goals in a fast-paced retail environment.

Key responsibilities:

• Work with stakeholders to capture, refine, and prioritise Salesforce requirements across Sales and Service Cloud

• Translate complex retail processes into actionable user stories and functional documentation

• Facilitate workshops, gather insights, and validate solutions with end-users and technical teams

• Support backlog grooming, sprint planning, and testing cycles as part of a cross-functional agile team

• Ensure alignment between business outcomes and Salesforce capability through strong BA fundamentals

Required Experience/Skills:

• 4+ years experience as a Salesforce Business Analyst on large-scale projects

• Background working in the retail sector or other B2C-facing environments

• Strong knowledge of Salesforce Sales and Service Cloud

• Excellent documentation skills and stakeholder engagement

• Experience delivering in agile teams and hybrid working environments

This is acontract opportunitywith flexible hybrid working – ideal for a consultant looking to make a tangible impact without a full-time commitment.

Jump into a live Salesforce programme where your work will make an immediate difference. If you're an experienced analyst ready to accelerate delivery and solve challenges — get in touch with me directly to find out more.